Privacy Policy

Data Controller:
ISTITUTO VENETO DI TERAPIA FAMILARE srl, C.F. and P.IVA 02034280269, Via Della Quercia 2/B, 31100 Treviso (TV)
Data Controller email address: segreteria@itfv.it

Purposes of the Processing of Collected Data

The User Data is collected to allow the Owner to provide its Service, comply with legal obligations, respond to requests or enforcement actions, protect its rights and interests (or those of its Users or third parties), identify any malicious or fraudulent activity, as well as the following: Tag Management, Analytics, Contacting the User and Displaying content from external platforms.

To obtain detailed information on the purposes of the processing and on the Personal Data processed for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

Types of Data collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Tracker; Usage Data; language; device information; first name; last name; email address; number of Users; session statistics.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific information texts displayed before the Data are collected.
Personal Data may be freely provided by the User, or, in the case of Usage Data, collected automatically when using this Application.
Unless otherwise specified, all Data requested by this Application is mandatory. Failure to provide this Data may make it impossible for this Application to provide its Service. In cases where this Application specifically states that some Data is optional, Users are free not to communicate this Data without any consequences on the availability or operation of the Service.
Users who are uncertain about which Data is mandatory are encouraged to contact the Owner. Any use of Cookies - or other tracking tools - by this Application or by the owners of third-party services used by this Application is intended to provide the Service requested by the User, in addition to the other purposes described in this document and in the Cookie Policy.

The User assumes responsibility for the Personal Data of third parties obtained, published or shared through this Application.

Mode and place of processing of the Data collected

Mode of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of Personal Data.
The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organization of this Application (administrative, commercial, marketing, legal, system administration personnel) or external parties (such as third party technical service providers, postal couriers, hosting providers, IT companies, communications agencies) may have access to the Data, also appointed, if necessary, as Data Processors by the Owner. The updated list of Data Processors may always be requested from the Data Controller.

Place

The Data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For further information, contact the Data Controller.
The User's Personal Data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of processing, the User can refer to the section containing details on the processing of Personal Data.

Period of storage

Unless otherwise indicated in this document, Personal Data are processed and stored for the time required by the purpose for which they were collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Registration form for services (this Application)

By filling in the registration form for services with their Data, the User authorizes their use to verify the correct use of the same services, respond to any requests for information, quotes, or any other kind of request as indicated by the header of the form.
Personal Data processed: email; name, nationality, preferred language for using the Application, professional practice authorization number.

Patient creation form (this Application)

The User (who has previously registered by providing his/her professional practice authorization number), by filling in the anonymous data of potential patients, consents to their use to generate graphs useful for reading and understanding the results relating to the answers given to the tests themselves, or of any other nature indicated by the form header.
Personal Data processed: none, the application warns and urges the User to anonymize the patient data so that they cannot be traced back to real people.

Statistics

The services contained in this section allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.

Google Analytics (Universal Analytics) with anonymized IP (Google Ireland Limited)

Google Analytics (Universal Analytics) is a web analysis service provided by Google Ireland Limited (“Google”). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.
Google may use the Personal Data to contextualize and personalize the ads of its own advertising network.
This integration of Google Analytics makes your IP address anonymous. Anonymization works by shortening the IP address of the Users within the borders of the member states of the European Union or in other countries adhering to the Agreement on the European Economic Area. Only in exceptional cases will the IP address be sent to Google's servers and shortened within the United States. To understand Google's use of data, please consult Google's partner policy.
Personal Data processed: Usage data; Tracking tool.
Place of processing: Ireland – Privacy Policy (https://business.safety.google/privacy/) – Opt Out.

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
This type of service may still collect web traffic data for the pages where the service is installed, even when users do not use it.

HeyGen

Technical cookies for video delivery
Place of processing: United States (https://www.heygen.com/policy)

Tag Management

This type of service is functional to the centralized management of the tags or scripts used on this Application. The use of such services involves the flow of User Data through them and, if applicable, their retention.

Google Tag Manager (Google Ireland Limited)

Google Tag Manager is a tag management service provided by Google Ireland Limited.
Personal Data processed: Tracking Tool.
Place of processing: Ireland – Privacy Policy (https://policies.google.com/privacy).

Additional information for users

Legal basis for processing

The Owner processes Personal Data relating to the User if one of the following applies: the User has given consent for one or more specific purposes.
processing is necessary for the performance of a contract with the User and/or for the execution of measures pre-contractual;
processing is necessary to fulfill a legal obligation to which the Owner is subject;
processing is necessary for the pursuit of the legitimate interest of the Owner or third parties.
It is always possible to ask the Owner to clarify the specific legal basis of each processing and in particular to specify whether the processing is based on the law, provided for by a contract or necessary to enter into a contract.

Further information on the retention period

Unless otherwise indicated in this document, Personal Data are processed and stored for the time required by the purpose for which they were collected and may be stored for a longer period due to any legal obligations or on the basis of the consent of the Users.

Therefore:
Personal Data collected for purposes related to the performance of a contract between the Owner and the User will be retained until such contract has been fully performed.
Personal Data collected for purposes related to the legitimate interest of the Owner will be retained until such interest is fulfilled. The User may obtain further information regarding the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
When the processing is based on the User's consent, the Owner may retain Personal Data for a longer period until such consent is revoked. Furthermore, the Owner may be obliged to retain Personal Data for a longer period to comply with a legal obligation or an order of an authority.
At the end of the retention period, Personal Data will be deleted. Therefore, at the expiration of such period, the right of access, cancellation, rectification and the right to data portability can no longer be exercised.

User Rights under the General Data Protection Regulation (GDPR)

Users may exercise certain rights with reference to the Data processed by the Data Controller.
In particular, within the limits established by law, the User has the right to:
withdraw consent at any time. The User may withdraw consent to the processing of their Personal Data previously expressed.
object to the processing of their Data. The User may object to the processing of their Data when it occurs by virtue of a legal basis other than consent.
access their Data. The User has the right to obtain information on the Data processed by the Data Controller, on certain aspects of the processing and to receive a copy of the Data processed.
verify and request rectification. The User may verify the accuracy of their Data and request its updating or correction.
obtain the limitation of processing. The User may request the limitation of the processing of their Data. In this case, the Data Controller will not process the Data for any purpose other than their conservation. obtain the deletion or removal of their Personal Data. The User may request the deletion of their Data by the Data Controller.
receive their Data or have it transferred to another controller. The User has the right to receive their Data in a structured, commonly used and machine-readable format and, where technically feasible, to obtain its transfer without hindrance to another controller.
lodge a complaint. The User may lodge a complaint with the competent data protection supervisory authority or take legal action.
Users have the right to obtain information regarding the legal basis for the transfer of Data abroad including to any international organization governed by international law or set up by two or more countries, such as the UN, as well as regarding the security measures adopted by the Owner to protect their Data.
Details on the right to object
When Personal Data is processed in the public interest, in the exercise of public authority vested in the Owner or to pursue a legitimate interest of the Owner, Users have the right to object to the processing for reasons related to their particular situation.
Users are informed that, if their Data is processed for direct marketing purposes, they can object to the processing at any time, free of charge and without providing any justification. If Users object to the processing for direct marketing purposes, the Personal Data will no longer be processed for such purposes. To find out whether the Data Controller processes Data for direct marketing purposes, Users can refer to the relevant sections of this document.
How to exercise your rights
Any requests to exercise the User's rights can be addressed to the Data Controller through the contact details provided in this document. The request is free of charge and the Data Controller will respond as soon as possible, in any case within one month, providing the User with all the information required by law. Any corrections, deletions or limitations of the processing will be communicated by the Data Controller to each of the recipients, if any, to whom the Personal Data have been transmitted, unless this proves impossible or involves a disproportionate effort. The Owner will inform the User of such recipients if the User requests it.
Further information on processing
Defense in court
The User's Personal Data may be used by the Owner in court or in the preparatory stages of its possible establishment for the defense against abuse in the use of this Application or related Services by the User.
The User declares to be aware that the Owner may be required to reveal the Data by order of public authorities.
Specific information
Upon request of the User, in addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information regarding specific Services, or the collection and processing of Personal Data.
System logs and maintenance
For operation and maintenance purposes, this Application and any third-party services used by it may collect system logs, which are files that record interactions and may also contain Personal Data, such as the User's IP address.
Information not contained in this policy
Further information in relation to the processing of Personal Data may be requested from the Data Controller at any time using the contact details.
Changes to this privacy policy
The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page and, if possible, on this Application and, if technically and legally feasible, by sending a notification to Users via any contact information available to the Data Controller. Therefore, please consult this page frequently, referring to the date of the last modification indicated at the bottom.
If the modifications concern treatments whose legal basis is consent, the Owner will collect the User's consent again, if necessary.

DEFINITIONS

Personal Data (or Data)
Personal data is any information that, directly or indirectly, also in connection with any other information, including a personal identification number, makes a natural person identified or identifiable.

Usage Data
This information is collected automatically through this Application (also from third-party applications integrated into this Application), including: the IP addresses or domain names of the computers used by the User who connects to this Application, the URI (Uniform Resource Identifier) ​​addresses, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.), the country of origin, the characteristics of the browser and the operating system used by the visitor, the various temporal connotations of the visit (for example, the time spent on each page), the time of the request, the type of service requested ... page) and the details of the path followed within the Application, with particular reference to the sequence of pages visited, the parameters relating to the operating system and the IT environment of the User.

User
The individual who uses this Application who, unless otherwise specified, coincides with the Data Subject.

Data Subject
The natural person to whom the Personal Data refers.

Data Processor (or Processor)
The natural person, legal person, public administration or any other body which processes Personal Data on behalf of the Owner, as described in this privacy policy.

Data Controller (or Owner)
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data and the tools adopted, including the security measures relating to the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

This Application
The hardware or software tool by which the Personal Data of Users is collected and processed.

Service
The Service provided by this Application as defined in the relevant terms (if any) on this site/application.

European Union (or EU)
Unless otherwise specified, any reference to the European Union contained in this document shall be deemed to extend to all current member states of the European Union and the European Economic Area.

Cookies
Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker
By Tracker means any technology - e.g. Cookies, unique identifiers, web beacons, embedded scripts, e-tags and fingerprinting - that allows tracking Users, for example by collecting or saving information on the User's device.

Legal references
Unless otherwise specified, this privacy policy concerns only this Application.